Cortex AI LLC ("Cortex AI," "we," "us," or "our") builds AI-native applications, including BrickFolio and MemoryTrail, and operates this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We believe privacy is a feature, not a checkbox. We collect the minimum we need, keep it for the shortest time that's useful, and never sell your personal data.
1. Who this policy applies to
This policy applies to:
- Visitors to cortexai-tech.com and any subdomain we operate.
- Users of our products, including BrickFolio and MemoryTrail, and any future applications we publish.
- People who contact us by email, form, or other supported channels.
Individual products may have additional, product-specific privacy notices — those supplement, but do not replace, this policy.
2. Information we collect
2.1 Information you give us
- Account information (where a product requires an account): name, email, and authentication identifiers.
- Content you create: photos, notes, entries, catalog items, and other content you add to a product. This content is yours.
- Communications: messages you send to us (e.g. support emails, beta applications, partnership inquiries).
2.2 Information collected automatically
- Device and diagnostic data: device model, OS version, app version, crash reports, and aggregated performance metrics.
- Basic website analytics: pages viewed, referring site, approximate region derived from IP, and anonymized session data. We use this only to understand whether things are working.
2.3 Information from third parties
If you sign in via a third-party service (for example, Sign in with Apple), we receive the identifiers and email relay address those services choose to share with us. We do not request additional social-graph data.
3. How we use information
We use the information described above to:
- Provide, maintain, and improve our products and website.
- Sync your content across your devices when you enable that feature.
- Investigate bugs, crashes, abuse, and security incidents.
- Respond to your messages and support requests.
- Send transactional and service-related communications you expect (e.g., receipts, critical security notices).
- Comply with applicable laws and legal process.
We do not use your personal content to train third-party foundation models without your explicit, informed opt-in.
4. AI features and model providers
Some features use large language models or other AI systems. Where a feature requires sending content to a third-party model provider (for example, to generate text or recognize an image), we:
- Send only the minimum content needed to complete the request.
- Use enterprise API endpoints with data-processing terms that prohibit training on your content.
- Clearly disclose, in-product, when a feature uses an external model.
When technically feasible, we prefer on-device inference for sensitive content.
5. How we share information
We share personal information only in these limited cases:
- Service providers acting on our behalf under contract — hosting, analytics, error monitoring, payments, and AI inference. They may only use the data to provide the service to us.
- Legal and safety: when we reasonably believe disclosure is required by law, or necessary to protect the rights, safety, or property of users, the public, or Cortex AI.
- Business transfers: if we are involved in a merger, acquisition, or asset sale, personal information may transfer as part of that transaction. We will notify you of any change in ownership or use of your personal information.
We do not sell personal information and we do not share it for cross-context behavioral advertising.
6. Your choices and rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your account and associated content.
- Export your content in a portable format.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To exercise any of these, email info@cortexai-tech.com. We respond within 30 days.
7. Data retention
We keep personal information only as long as needed for the purposes described here, to comply with our legal obligations, or to resolve disputes. When you delete your account, we delete or anonymize your content within 30 days, except where we are legally required to retain it.
8. Security
We use industry-standard administrative, technical, and physical safeguards to protect personal information — including encryption in transit, encryption at rest where supported, access controls, and regular review of our practices. No system is perfectly secure; we'll notify affected users promptly if we learn of a breach that materially affects them.
9. Children
Our products are not directed at children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we'll delete it.
10. International transfers
Cortex AI LLC is based in the United States. If you use our products from outside the U.S., your information may be processed in the U.S. and other countries with different data-protection laws. We rely on appropriate safeguards (such as standard contractual clauses) where required.
11. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you in-product or by email. Continued use of our products after the change takes effect means you accept the revised policy.
12. Contact us
Questions, requests, or concerns about privacy:
Cortex AI LLC
Email: info@cortexai-tech.com